Business interruption claims update following the Annual General Meeting SANTAM LIMITED (Incorporated in the Republic of South Africa) Registration number: 1918/001680/06 JSE Share Code: SNT & ISIN: ZAE000093779 NSX share code: SNM (‘Santam’ or the ‘Company’) BUSINESS INTERRUPTION CLAIMS UPDATE FOLLOWING THE ANNUAL GENERAL MEETING In a matter pertaining to its Contingent Business Interruption insurance cover, Santam, through its Hospitality and Leisure insurance division, will today be delivering an opposing affidavit in an application brought against Santam in the Western Cape High Court by an insured hotel group. Santam understands the financial distress on the businesses and individuals impacted by the National Lockdown to combat COVID-19, and has contributed significant funds towards financial relief during this crisis. Notwithstanding this, Santam can only commit to paying claims in line with its policy provisions. We do also recognise the public interest in this matter and are therefore seeking legal certainty by having this matter speedily determined by the courts of South Africa. Santam is aware of a High Court judgment in relation to a claim against another insurer, which was handed down in favour of the claimant very recently. We are currently studying the judgement closely. We remain confident of our interpretation of causation as it applies to COVID-19 related business interruption losses, and have made appropriate provisions for such claims. Our balance sheet is sufficiently robust to accommodate either interpretation of cover. 7 July 2020 Cape Town Sponsor: Investec Bank Limited Date: 07-07-2020 04:28:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.